This was, without a doubt, the worst hotel experience I have ever had.
Our problems started from the moment we entered our room. It was unacceptably small and cramped. This was not due to us pulling out the sofa bed, as we do this in every hotel we stay in and have never encountered a space this claustrophobic. The room was simply poorly designed and far too small for a family.
The breakfast buffet was another major disappointment. The selection was extremely poor and the quality was shockingly bad. The sausages and potatoes were incredibly dry and inedible. The biggest and most unacceptable issue, however, was the cleanliness of the dishes. The cups and plates were not properly washed and had visible grease and food residue on them. This is absolutely disgusting and a serious health hazard.
The most terrifying part of our stay occurred at night. From 2:00 AM until 4:00 AM, a violent altercation took place in the room next to ours. The noise level was extreme, with shouting and sounds of a physical fight. This was not just disruptive; it was genuinely frightening for our children. The complete lack of security personnel or any staff intervention made us feel utterly unsafe and abandoned.
There is no excuse for this combination of filthy conditions, terrible food, non-existent customer service, and a complete lack of security. This hotel is unprofessional and dangerous. We will never return.
Prenotato all’ultimo per il concerto degli Oasis ad Edimburgo, l’hotel è risultato una buona scelta. Posizione buona per visitare la città, camere semplici ma dotate di tutto il necessario. Staff giovane e gentile. Riguardo al prezzo, non è stato proprio economico ma si sa che durante questi eventi i prezzi salgono parecchio.
This was, without a doubt, the worst hotel experience I have ever had.
Our problems started from the moment we entered our room. It was unacceptably small and cramped. This was not due to us pulling out the sofa bed, as we do this in every hotel we stay in and have never encountered a space this claustrophobic. The room was simply poorly designed and far too small for a family.
The breakfast buffet was another major disappointment. The selection was extremely poor and the quality was shockingly bad. The sausages and potatoes were incredibly dry and inedible. The biggest and most unacceptable issue, however, was the cleanliness of the dishes. The cups and plates were not properly washed and had visible grease and food residue on them. This is absolutely disgusting and a serious health hazard.
The most terrifying part of our stay occurred at night. From 2:00 AM until 4:00 AM, a violent altercation took place in the room next to ours. The noise level was extreme, with shouting and sounds of a physical fight. This was not just disruptive; it was genuinely frightening for our children. The complete lack of security personnel or any staff intervention made us feel utterly unsafe and abandoned.
There is no excuse for this combination of filthy conditions, terrible food, non-existent customer service, and a complete lack of security. This hotel is unprofessional and dangerous. We will never return.
Prenotato all’ultimo per il concerto degli Oasis ad Edimburgo, l’hotel è risultato una buona scelta. Posizione buona per visitare la città, camere semplici ma dotate di tutto il necessario. Staff giovane e gentile. Riguardo al prezzo, non è stato proprio economico ma si sa che durante questi eventi i prezzi salgono parecchio.
匿名用戶
家庭出遊
標準房
入住於2025年10月
M32932****
幫他人預訂
雙床房
入住於2025年09月
M766843****
好友出遊
雙人床房(帶梳化床)
入住於2025年08月
Misekafei
家庭出遊
雙人床房(帶梳化床)
入住於2025年08月
320028****
家庭出遊
雙人床房(帶梳化床)
入住於2025年05月
匿名用戶
商務出差
雙床房
入住於2025年02月
訪客用戶
家庭出遊
雙人床房(帶梳化床)
入住於2025年08月
M22095****
家庭出遊
雙人床房(帶梳化床)
入住於2025年08月
Denis Bellone
夫妻/情侶出遊
輪椅無障礙雙人床房
入住於2025年08月
Ares
獨自出遊
輪椅無障礙雙人床房
入住於2025年03月
匿名用戶
家庭出遊 標準房
入住於2025年10月
M32932****
幫他人預訂 雙床房
入住於2025年09月
M766843****
好友出遊 雙人床房(帶梳化床)
入住於2025年08月
Misekafei
家庭出遊 雙人床房(帶梳化床)
入住於2025年08月
320028****
家庭出遊 雙人床房(帶梳化床)
入住於2025年05月
匿名用戶
商務出差 雙床房
入住於2025年02月
訪客用戶
家庭出遊 雙人床房(帶梳化床)
入住於2025年08月
M22095****
家庭出遊 雙人床房(帶梳化床)
入住於2025年08月
Denis Bellone
夫妻/情侶出遊 輪椅無障礙雙人床房
入住於2025年08月
Ares
獨自出遊 輪椅無障礙雙人床房
入住於2025年03月